Fast and dependable Business IT support

Friendly and expert IT service desk remote support

Personalised Service Desk Remote Support Packages

Plan IT Support provides personalised IT support to quickly resolve any IT issues that your business faces. Whether you need a one-time solution or a six-month package, we’ll be available on our remote service desk system whenever you need us.

    How our service desk remote support will benefit your business:

    • Swift, expert IT support by phone or email
    • Tailored contracts – no business or budget is too big or small
    • A friendly technician, familiar with your business and your team
    • Support for all your existing IT hardware
    • Unbiased, vendor-independent advice for new equipment and solutions

    Dependable IT technicians on-hand whenever you need them

    We’re proud of the personal service we offer, and this starts with our service desk. Call or email with your problem and one of our experienced technicians will get right on it.

    We aim to solve most issues first time, without fuss, and with minimal disruption.  It’s likely you’ll speak to the same friendly technician each time, who will get to know how your business works. If a first-time solution cannot be found we’ll work on it, keeping you in loop with any progress, and making sure you’re happy before the job is closed.

    Plan IT Support is your complete IT department, and we take the hassle out of maintaining and troubleshooting all of your business technology. We will work with your existing hardware and software solutions, and can help and advise you in updating or acquiring new kit appropriate to your needs and budget, should you need it.

    Most issues can be solved remotely, though an on-site visit may be necessary in some cases. This will be arranged in-line with your agreed support contract. We’ve offices in London and in Southend-On-Sea, Essex, so we’ll be with you in no time.

    See what our customers have to say about us

    Plan IT Support are a jargon-free breath of fresh air. They provide swift and effective solutions for all our needs in the fast moving world of information technology. I highly recommend them to businesses large and small.

    Trevor Drane, Revelation Films Ltd

    A comprehensive IT support package, tailored for you.

    An IT Support contract with Plan IT Support gives you nearly twenty years of collective IT experience. We don’t offer a standard support contract or a cookie-cutter solution; whether your business is just starting up or you’re an established office with many layers of systems, we’ll work together to assess your needs and agree on a support contract that works for you.

    Get the ball rolling – speak to us about an IT support contract tailored to your business needs.

    Speak to one of our expert IT technicians