We are a professional IT support team, supporting businesses with various IT services
We'll take care of it
Plan IT Support is your dependable, flexible and expert IT department in Essex and London. You’re too busy doing what you’re good at – running your business – to worry about installing and maintaining your office IT, and that’s why we’re here.
Our main services are outlined below, but we’re always happy to discuss areas specific to your business. We love a challenge! Whatever IT problems you may be facing, whether it’s a single broken laptop or a new office network from the ground up, we can provide a fast and effective solution.
Be sure to look at our case studies and testimonials to see how we’ve helped other businesses in a variety of sectors overcome their IT problems.
Voice over Internet Protocol (VoIP)
VoIP, or Voice over Internet Protocol, is a phone service that utilises the internet rather than traditional telephone lines. With a reasonably fast internet connection, Plan IT Support can supply your office – big or small – with a phone service over the internet rather than your local phone company.
Service Desk Remote Support
Most computing issues can be solved remotely, though an on-site visit may be necessary in some cases. We aim to solve most issues the first time, without fuss, and with minimal disruption. If a first-time solution cannot be found we'll work on it, keeping you in the loop with any progress, and making sure you're happy before the job is closed.
Cyber Essentials Certification
Gaining Cyber Essentials certification will reassure all your customers and clients that you take your business data security seriously. Plan It Support can assist your organisation in gaining Cyber Essentials and Cyber Essentials Plus certification.
Managed backup, disaster recovery and business continuity
Fire, flood, hardware failure, human error – all of this can threaten your data. Our managed backup and disaster recovery IT services can ensure your business continues in the case of an emergency.
Managed IT Security
A robust defence is vital against the everyday threat of cyber-attacks. Cybercrime has increased year-on-year as attackers take advantage of vulnerable systems. With offices in London and South Essex, Plan It Support can help protect businesses large and small from the threat of cyber attacks.
When deciding on new hardware or software for your business there’s a lot to consider. There’s a tonne of information out there. You haven’t the time to read and research all of that! From the start PlanIT will listen to your requirements, discuss the direction of your business and your needs for the future, and come up with an IT solution tailored for you. We’re...
Microsoft 365 really has got the business cloud services market wrapped up. Could it benefit your organisation? It’s very possible! Microsoft 365 is a suite of applications and services designed to facilitate seamless business communication, collaboration and productivity. Plan IT Support can review your current working practices and make a balanced, unbiased assessment to see if you really would benefit from migrating to Microsoft 365.
General IT support & installation
Installation Plan IT is your complete IT department, and we can take the hassle of installing, maintaining and troubleshooting all of your business technology. We can build your office from the ground up, including networking and cabling. Or we can work with your existing hardware, and help and advise you in updating or acquiring new kit appropriate to your needs and budget. If you’re looking...
What our clients say
I would recommend Plan IT to any business looking for a friendly and reliable IT service from very knowledgeable people. The service they have provided is second to none, even going as far as resolving technical issues outside of business hours within minutes. Their response time is swift, and their advice is competent and refreshingly clear.