IT Support Essex

We provide IT support across Essex to help you continue working, whenever you need it and wherever you are.

About Us

Plan IT Support is a specialist IT support, installation and maintenance company based in Southend-on-Sea. We operate across Essex, London and local towns including:

With an emphasis on providing an affordable and friendly service, our main goal is to take the stress and hassle of broken and slow IT systems out of your business.

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With over two decades of experience, our expert team covers everything from faulty or frozen laptops to providing a network for an office full of desktop computers. We work with hardware, software and provide around-the-clock troubleshooting for those days where computers just don’t work as they should. Contact us today for any help you need with your IT, wherever you are in Essex.


    IT support in Essex

    Based in Southend-on-sea, Plan IT support is a computer support specialist which is perfectly positioned to deliver IT support services across Essex. Regardless of where you are in Essex, we’ll travel to your premises to install any hardware and software that you require.

    We’ll be able to fix many of the issues you face remotely, as we’ll be using our software to monitor the performance of your system to make sure it’s all running smoothly. If there’s anything which is slightly more complex, then a quick phone call consultation should do the trick. For major problems, we will come ourselves as soon as possible to make sure the issue is quickly resolved.


    Our team

    Working as a close-knit team allows Plan IT Support to stay well-coordinated and to provide a personal, friendly and approachable service. Some of our clients switched to us because their previous IT support providers felt too large and anonymous.

    That will never be the case with Plan IT Support. We pride ourselves on building close working relationships with our clients and making an effort to fully understand their business. By doing this, we know exactly what kind of IT support they need and can help them choose the right hardware or software programmes to maximise their business gains.

    What we can do for you

    Cloud Services

    Cloud services is a branch of computing which has been extremely popular in recent years. They can be a cause for confusion for some but put simply they allow you to instantly access computer system resources, such as data storage and computing power. 

    It goes without saying that they can be extremely useful in a business setting, and they open up a whole multitude of opportunities to save time, money and resources. Instead of buying entire prebuilt IT systems, cloud services allow companies to pick and choose particular service levels to fit their needs. In this sense, they allow you to only pay for what you will actually use, and in doing so save you money.

    Cloud services can also help with your management, as they allow you to set up useful tools such as shared calendars so you can quickly organise meetings and events with your whole team. If you want cloud services set up, or you have an existing cloud service which isn’t performing as you’d like, we offer fast and reliable IT support to companies across Essex.

    IT Consulting

    Making decisions about which hardware and software to buy can be very confusing. There are thousands of options out there, each one providing different advantages and disadvantages to the others. Being able to clearly see which IT systems would support your company in the correct way, and which ones would be a complete waste of money is highly important. 

    That’s where we come in. With our vast knowledge of everything to do with IT systems and our history of working with clients across different sectors, we know what works and what doesn’t. We provide IT consulting to small and large organisations across Essex. As we aren’t tied to any suppliers, we can give impartial and objective advice on what would be the best solution for your business. 

    We always make ourselves available to provide information and advice to our clients. If your Essex-based business requires IT consultation, then Plan IT is just a phone call away from your problem being fixed.

    Installation & general IT support

    There’s nothing worse than a frozen computer that just won’t do what it’s told. We all know how frustrating it is, and how much time and money can be wasted when your IT systems aren’t performing properly. We understand these frustrations, and we aim to remove them entirely from your place of work.

    Our technical support services will help you to fix any IT-related issues that occur in your workplace. No problem is too small or too big for us to resolve. Whether you work for a company with over fifty employees, or in a small, family-run business, we can provide you with the expert consultation you need. 

    In the case that you’re starting a business from square one, we can plan and install your IT systems from scratch. We install everything from network cables to servers, laptops and desktop computers. And once your new office is up and running, we’ll be on hand to resolve any issues that may arise down the line. We can also provide cybersecurity services for companies across Essex, to make sure your business data stays safe at all times.

    Get in touch

    If you’re an Essex-based company that needs either a one-time support session or a contract providing you with general IT services for the next two years, we are the software services company for you.

    Feel free to contact us at any time to speak to a member of our friendly and experienced team.

    What our clients say about our work with them

    Plan IT has played an invaluable and indispensable part in the growth of our business, and are on hand in a moment’s notice to solve problems both small and large. They have proved to be reliable and professional while offering great value for money. I couldn’t recommend them more.

    Cliff Mills, Chargecrest Asset Management Ltd