Reliable IT support for businesses that need technology to work properly.

Supporting SMBs across Southend-on-Sea, Essex and London with dependable IT support and managed services that keep systems secure, stable and ready for what’s next.

Our Services

Business IT Support and Managed Service Provider in Southend and Essex

Plan IT Support provides IT support and managed services to small and medium-sized businesses in Southend-on-Sea, Rayleigh, Wickford, Rochford, Basildon and the wider Essex area. We support day-to-day IT operations while also helping organisations reduce risk, improve reliability, and maintain secure, well-managed technology environments. So whether you need responsive IT support or a fully managed service with security and oversight built-in, we work alongside you and your team to keep things running smoothly.

Reliable IT Support

Responsive support from a local, experienced technical team who understand your systems and how your business operates.

Managed Security by Default

Security controls, backups, and monitoring built into how your IT is run; not bolted on as an afterthought.

A Structured, Managed Approach

IT delivered through clear processes, standards, and accountability, reducing repeat issues and unexpected disruption.

Ongoing Oversight

We don’t just fix problems, we help prevent them, review risk, and improve stability over time.

Why Choose Plan IT Support?

A Complete Managed Service

We support, maintain, and manage your IT environment as a whole, covering users, devices, systems, and security.

Clear Communication

Our technicians speak plainly, explain what’s happening, and keep you informed without unnecessary jargon.

Working in Your Best Interests

We provide independent, practical advice and help you make sensible IT decisions aligned to your business needs.

Why Choose Plan IT Support?

We’re trusted by small and medium-sized businesses all across Essex.

We really weren’t aware just how much the company would come to depend on video meetings and remote working until the effects of 2020 hit. The work Plan IT did with us before and during the pandemic to get us into the cloud has been instrumental in keeping our business working smoothly, despite everything.

Peter Gaynor, Cilantro Engineering UK Ltd

I think that switching our IT support over to you was one of the best business decisions Shearwater has made – it’s so refreshing not only to get a reply to queries so quickly but also to have you so willing to help out with even the little things.

Louise Longworth, Shearwater BAC Ltd

Plan IT Support are a jargon-free breath of fresh air. They provide swift and effective solutions for all our needs in the fast moving world of information technology. I highly recommend them to businesses large and small.

Trevor Drane, Revelation Films Ltd

I would recommend Plan IT to any business looking for a friendly and reliable IT service from very knowledgeable people. The service they have provided is second to none, even going as far as resolving technical issues outside of business hours within minutes. Their response time is swift, and their advice is competent and refreshingly clear.

Mike Topping, A Plus Security

You have always provided us with an amazingly fast and efficient service at a very reasonable cost, going about your work in a very approachable and polite manner. It makes a huge difference and gives us a great sense of security to know that you guys are always on call and available to work through issues that come up.

Tom Lacey, Lacey & Saltikov Architects

Plan IT helped make the Cyber Essentials process smooth and easy. We went through the self-assessment route and they helped answer any questions we needed support with. We always use Plan IT for our IT support due to their knowledge and experience.

Dean Appleton-Claydon, We Create Digital

Plan IT has played an invaluable and indispensable part in the growth of our business, and are on hand in a moment’s notice to solve problems both small and large. They have proved to be reliable and professional while offering great value for money. I couldn’t recommend them more.

Cliff Mills, Chargecrest Asset Management Ltd

A valued business partner that has provided us top-level service and support for coming up to ten years. They’re responsive, agile and plain-speaking. Our relationship with Plan IT has grown positively along with the needs of our business.

Adam Sibley, Kaisertech

Let’s talk about your IT

Whether you need reliable IT support, a fully managed service, or help improving security and governance, we’re happy to have an initial conversation and point you in the right direction.