IT Support London

london

Who are we?

Plan IT Support is an expert and reliable IT company with a longstanding history of providing exceptional IT services to companies of all sizes. Based in Southend and operating across Essex and London, Plan IT delivers all kinds of IT services, ranging from IT consulting to complete installation and maintenance of computing equipment.

Whether you’re a small business on the outskirts of London or a large enterprise in central London, we can provide you with the comprehensive IT support you need. Our small and knowledgeable team will make sure your IT systems are working at peak efficiency at all times.

Speak to a member of our team

If you need help, simply send us a message explaining what the issue is or what you think you need, and we can get back to you as soon as possible.

 

 

Our values and goals

At Plan IT Support, what’s important to us is being a friendly and approachable team and providing a top-quality service. We’ve had clients say they’ve enjoyed working with us because we put more of an emphasis on creating a close working relationship with them than the larger and more anonymous IT companies do.

That feedback is really important to us in terms of what we value when it comes to our work, and it spurs us on to continue doing what we’re doing. If you’re a London-based company that needs IT support then feel free to contact us. No job is too small and there are never any pointless questions; we’re here to resolve all of your IT-based issues.

Where we work

Being based in Southend-on-sea gives Plan IT Support the advantage of being able to provide IT support services to London as well as Essex.

While many IT issues can be solved either through a phone consultation with us or our remote monitoring systems, there are some occasions where we’ll need to be there in person. For example, if we’re setting up network cables or fixing a hardware issue. In these scenarios, we will travel to your place of work wherever it is in London as quickly as possible in order to resolve your issue in a timely manner.

Our team

Our purposefully small team comprised of our Managing Director and IT Technician has over twenty years of combined experience in the industry.

Working closely together, we have provided ongoing IT support for a number of clients who work in varying sectors. Whether it’s running multiple servers for a busy bookshop or building an office from the ground up for an engineering company, the Plan IT Support team knows what they’re doing.

How we can help

Cloud Services

While they may be confusing at first, cloud services can actually simplify many of your daily tasks and allow greater flexibility for you and your team. In essence, cloud services are the on-demand availability of a number of computer system resources, such as data storage and computing power. What makes cloud services even more appealing is that they can be accessed without direct active management by the user. 

If cloud services sound like they may be beneficial for your organization but you’re still not entirely sure how they work, we can explain them in more detail. Part of our service is taking the stress out of IT work so that our clients can focus on their work. If you’re based in London and looking for an IT support company to set up your cloud services, look no further than Plan IT.

IT Consulting

Sometimes, all you need is a phone call to solve that problem that’s been bothering you for weeks. There’s nothing worse than a frozen laptop or a slow network, other than finding out that the solution was fairly simple all along. 

As we aren’t tied to any particular supplier, we can offer the best solutions to your problems without any bias towards specific hardware or software manufacturers. We can also assess your setup and advise you on any upgrades you could make to improve on your computing systems.

Installation & General IT Support

As well as fixing your existing hardware, we can also install new systems for you from the ground up. The advantage of this is that we know how to set up computing systems in the most efficient and performance-focused way. You’ll have peace of mind knowing that everything is optimised and you won’t run into issues that could have been easily avoided. 

We offer general IT support services to companies all over London, helping offices of all sizes to operate as smoothly as possible. We give consultancy on all types of computing systems, from servers to laptops to network cabling. And once we’ve got you up and running, we’ll stay with you every step of the way so that we’re prepared to resolve any further issues that may arise.

Contact Us

We know that computers can be frustrating, but we also know how important they are. Many companies are completely reliant on computers, so if the computing systems slow down, then so does their business.

It might be the case that you need cloud services to keep your team in sync, IT consultancy to resolve an ongoing problem, or a whole office full of desktop PCs that need installing. Whatever type of IT support you need, we’re here to provide IT support to companies in London, whether you’re a small business or a large one.

If you want some further information on any of our services or simply want a chat to discuss your options, feel free to contact us to speak to a member of our friendly and expert team.

FAQs

Whereabouts in London do you provide IT support?

We provide IT support over all of London. Although we are based on the East-side, we will travel to any part of the city to provide our IT services.

Do you have an office in London?

While we don’t have an office in London, we are within close enough proximity to be able to quickly travel there and provide our IT-based services if necessary. 

I’m based in central London. How quickly can you provide support to my office?

If there is an urgent problem that is preventing your business from running, we’ll do our very best to come to your office as soon as possible. If it’s not too late in the day we might be able to make it on the same day, but if that’s not possible then we’ll do our best to be there first thing in the morning on the following day.

Can you provide IT support to all zones in London?

Yes, we can. As long as you have a London postcode, we will travel to you to provide the IT support you need. 

I need desktop computers set up in my London office. If any of them break will you be able to come in and fix them?

Yes, we can come in to fix them. As well as installing and programming computers, we are also on hand to fix any problems that might arise down the line. If we can’t solve the problem by consulting with you over the phone, then we’ll come in person to fix the issue as soon as possible.

 

What our clients say about us

You have always provided us with an amazingly fast and efficient service at a very reasonable cost, going about your work in a very approachable and polite manner. It makes a huge difference and gives us a great sense of security to know that you guys are always on call and available to work through issues that come up.

Tom Lacey, Lacey & Saltikov Architects