Revelation Films

Revelation Films is a BAFTA-nominated television production company with a long track record of producing high-quality factual and documentary programming. Founded in the early 1990s, the company has worked across a wide range of broadcasters and platforms, with recent success including the multi-season true-crime series The Real Manhunter for Sky Crime.

With a small, highly experienced team operating from their Bloomsbury office, Revelation Films relies on IT that is fast, reliable and largely invisible, supporting creative work without getting in the way.

Plan IT Support has worked with Revelation Films since 2010, evolving their IT quietly and incrementally as both technology and production demands have changed.

The challenge

Revelation Films works with large video and media files, while also requiring secure access to email, documents and production materials from the office, from home and while filming on location.

As a small team with no internal IT resource and little appetite for technical complexity, they needed an IT environment that was:

• Reliable and easy to use

• Flexible enough to support remote and location-based work

• Secure, without adding friction

• Cost-conscious and appropriate for a lean operation

Over time, legacy on-premises systems were becoming increasingly unsuitable, and the business needed to modernise without disrupting production schedules.

Our approach

Plan IT Support gradually transitioned Revelation Films to a cloud-first setup built around Microsoft 365, while keeping performance-critical media workflows local.

Today, their environment consists of:

• Microsoft 365 for email, collaboration and document storage

• SharePoint for structured access to non-media files and production documentation

• Local high-performance storage for large video and AV files that are impractical to host in the cloud

• Secure access for staff working in the office, from home or on location

• Multi-factor authentication across all accounts

• Independent off-site backups for resilience and peace of mind

Telephony has also been modernised, with their legacy phone system replaced by Microsoft Teams calling, providing a simple, fully cloud-based solution that integrates seamlessly with their existing workflows.

The result

Revelation Films now operates with a stable, low-friction IT setup that supports how the team actually works. Staff can collaborate easily, access systems securely from wherever production takes them, and work with large media files without performance compromises.

Plan IT Support continues to provide fully outsourced IT support on a light-touch basis, resolving issues quickly and keeping systems running smoothly, allowing the team at Revelation Films to focus on making programmes rather than dealing with technology.