We are Plan IT Support
A managed IT and security services provider in Southend-on-Sea, supporting small and medium-sized businesses across Essex and London.
Keeping IT reliable, secure, and well-managed
Our role is to keep technology environments running reliably while helping organisations reduce risk, improve security, and maintain clear ownership of their IT systems.
Alongside our responsive day-to-day IT support, we deliver managed services with an emphasis on security and long-term stability.
How it started
Plan IT Support was founded in Southend-on-Sea in 2010, initially providing hands-on IT support to local businesses.
As our client base grew and technology landscapes became more complex, our services evolved. Today, we focus on delivering managed IT services with security, governance, and long-term reliability built in.
Why Plan IT Support?
We take a straightforward, honest approach to IT.
We work closely with our clients, provide clear advice, and take responsibility for the environments we manage. We are vendor-agnostic, transparent in our recommendations, and committed to long-term relationships rather than short-term fixes.
Our values
Professionalism
We take responsibility for the systems we manage and the advice we give. Our work is structured, dependable, and delivered with care and consistency.
Continuous Improvement
Technology and risk never stand still. We regularly review how systems are run and make sensible, proportionate improvements to reliability, security, and resilience.
Integrity
We provide clear, honest advice and act in our clients’ best interests. We are transparent in our recommendations and prepared to challenge assumptions when necessary.
Partnership
We work closely with our clients and see ourselves as a long-term partner rather than a transactional supplier. Good outcomes are built on trust and collaboration.
Proud to support local and national causes
Our annual fundraisers have donated cash to some organisations very close to our team’s heart. Each year, everyone puts forward suggestions as individuals, and then agrees as a team. Here’s some of the causes they’ve chosen to support.
