Leigh-on-Sea IT Support

leigh-on-sea

Who are we?

Plan IT Support is a specialist IT support company operating which is based in Southend-on-sea and operates across Essex and London. With over twenty-five years of industry experience, Plan IT support is perfectly positioned to provide expert IT support to companies based in Leigh-on-Sea.

We pride ourselves on our company values, which are to be friendly, knowledgeable and most importantly provide an excellent service at an affordable price. Unlike many of the large and corporate IT companies, we make an extra effort to form a close working relationship with our clients in Leigh-on-Sea instead of being a distant and separate entity.

This allows us to understand our client’s business better, which means we’re able to make informed decisions on what’s best for their hardware, software and general IT setups. We channel all of our knowledge and experience into every aspect of our work, meaning we will always support our clients and look for new ways to improve their IT systems so their business runs as smoothly as possible.

IT Support in Leigh-on-Sea

Being positioned near Leigh-on-Sea is perfect for us because it means we’re in easy reach and can get to you quickly if there is an IT emergency. While it’s handy to be within travelling distance of our clients, most of our work can be done remotely. This has been particularly helpful during recent months in the pandemic.

We can use our advanced remote managing system to monitor the performance of your IT systems and make sure everything is working as intended. Even if an issue does arise, it’s likely that we’ll be able to identify and fix it before you even notice!

If there is a slightly more serious problem, then we will always be on hand to provide you with an over-the-phone consultation. We are experienced in delivering simple, step-by-step instructions that will resolve any issues you’re facing. If it’s something that might reoccur, we’ll let you know how to prevent it from happening again so that your business doesn’t have to suffer from any more downtime.

And while the vast majority of issues will be able to be solved either through our remote managing system or over the phone, we’re aware that sometimes, real emergencies can happen. In this case, we will travel to your site in Leigh-on-Sea as soon as possible to give your IT system the support it needs.

Our team

Plan IT Support is a purposefully small team composed of our Managing Director and IT Technician. We both have extensive experience working in the IT sector and providing support for clients across a wide range of industries.

By working closely with each other and understanding each other’s strengths and weaknesses, our team are able to get through work quickly and efficiently. We also enjoy being able to provide an ‘approachable’ service as a company, which is typically something you’d struggle to get from a huge IT support company with hundreds of employees.

How we can help you

Cloud Services

Cloud services are a branch of computing which have risen into prominence over the last five to ten years. With everything modern seeming to ‘go online’, it was only a matter of time before data storage and computer services followed this trend.

What cloud services offer is a range of computing services that can be accessed remotely by multiple users. This includes data, programmes and software. The opportunities this service presents are endless, especially in a working environment where there is a large workforce that would otherwise prove challenging to organise.

If cloud services all seem a bit confusing to you, then we can give you a jargon-free explanation of exactly how they could be useful for you and your business. We could then help you set up your cloud services in such a way that you only select and pay for the parts that you’d actually need.

Or, in the scenario that you’re based in Leigh-on-Sea and you need IT support to help fix or streamline your current cloud services, we can perform maintenance on your existing systems to get them up to speed.

IT Consultancy

Here at Plan IT Support, we know better than anyone just how frustrating computing systems can be at times. There’s nothing worse than having a huge pile of work to get through and a slow computer that is holding you up even further. This is why we make it our mission to resolve these frustrations from our clients so that can focus on the important stuff.

Unfortunately, turning it on and off again isn’t always the answer. This is why it’s essential to for you to be able to pick up the phone and have the solution to your problem within minutes of it arriving. We have experience providing IT consulting services to a number of clients across Essex, so if you’re based in Leigh-on-Sea and require an IT support company with fast response times, look no further.

General IT Support & Installation

As well as our more specific services, we also provide general IT support for companies in Leigh-on-Sea. We know that not everyone is computer-savvy, and that’s okay. When it comes to setting up new computers or organising network cables, there’s plenty of room for error.

What we offer in our IT Support services goes beyond simply fixing errors. We will travel to your site and assess your working environment. Once we know how you like to work and what you’re looking for out of your computer systems, we can advise you on the best hardware and software to go with.

Because we aren’t tied to any one supplier, we can offer impartial and unbiased advice to our clients. When it comes to using different computing systems, we’ve seen and done it all. We can help you not only choose the most compatible systems for your office, but we can also set up your hardware in such a way that you maximise efficiency and reduce your overall electricity costs and wastage.

Contact us

If you’re based in Leigh-on-Sea and need IT Support that falls under any category of our services, feel free to contact us. No problem is too small and no question is too silly. We’re here to provide you with the IT Support you need to focus solely on your business without worrying about frozen computers or slow WiFi.

What our client had to say

You have always provided us with an amazingly fast and efficient service at a very reasonable cost, going about your work in a very approachable and polite manner. It makes a huge difference and gives us a great sense of security to know that you guys are always on call and available to work through issues that come up.

Tom Lacey, Lacey & Saltikov Architects

Get in touch today