IT support Chelmsford

side view of person on laptop

About Plan IT

Operating across Essex, Plan IT Support is an experienced company that provides comprehensive IT support packages in Chelmsford. We have twenty years of experience working with all kinds of IT software and hardware, making sure that we combine our industry expertise with excellent customer service.

IT support services in Chelmsford

We’re based in Southend-on-Sea, which means we’re well-positioned to work in both London and Essex. Because of our remote service desk support system, we can complete our work without ever needing to travel to your site. However, subject to your contract, we will travel to your site to resolve IT issues if it’s necessary.

Communicating is key to our customer service, and we make every effort to always be available for a phone call or email exchange whenever we’re needed. As we can solve most problems with a simple phone call, we understand the importance of being easily reachable at all times.

The Plan IT Team

The Plan IT Support team works closely together to make sure that every client receives a full and complete service. Each team member brings a unique skill set to the table which, when combined, means that the Plan IT team is always able to find a solution.

We work tirelessly to provide outstanding service and to prove that huge corporate IT companies aren’t the only option for computing support. What’s important to us is being friendly and approachable while delivering a high level of service to all of our clients.

Our Services

Here at Plan IT Support, we offer a long list of IT services. Whether your business needs a one-time fix or an extended support package that lasts for an entire year, we can accommodate for your computing needs.

If you’re based in Chelmsford and looking for an expert IT support company, feel free to contact us to find out how we can help you. Take a look at some of our most popular services below:

Voice Over Internet Protocol

Also known as VoIP, Voice over Internet Protocol is a phone service that operates over the internet as opposed to traditional telephone lines. This is a service that has come into high demand due to COVID-19 forcing millions of employees across the country to work from home.

Communication is not as easy as it used to be. You’re not in the office anymore so you can’t just hold a quick meeting, and even trying to arrange and host a Zoom meeting can be time-consuming. VoIP provides a fast and cost-effective way to communicate with your colleagues, and all you need is a reasonably fast and stable internet connection.

Cyber Essentials

Cyber Essentials is a Government-backed scheme that was introduced in 2014 and has become more and more popular ever since its release. It helps businesses to prove that they have the necessary defensive measures in place to protect themselves from common forms of cybercrime.

Cyber Essentials will help your organisation by:

  • Ensuring that you are meeting the Government standards for cybersecurity
  • Demonstrating your business is trustworthy for potential business partners and clients
  • Boosting your reputation and showcasing your priority towards data and security

When it comes to cybersecurity, it is a topic that more and more businesses are focusing on. This is crucial as hackers are becoming increasingly intelligent and the penalties for data breaches are high, financially and reputationally. Without Cyber Essentials, you may fall behind your competitors and lose valuable new business.

By completing the Cyber Essentials scheme, you will have the peace of mind that your devices and networks are secure or you can identify what needs to be done to improve them. Make it one less thing to worry about, for you and your clients or customers.

Cloud Services

Microsoft 365 is a comprehensive suite of programmes which provides all of the applications and services a business needs, wrapped into one. Because of its accessibility and ability to facilitate communication between remote workers, it has become incredibly popular over the last few years.

As well as containing all the standard programmes such as Word, Excel and Powerpoint, you’ll also have access to Teams, OneDrive and shared calendars. These programmes allow for files to be quickly shared between team members and for files to be stored online. Say goodbye to passing around memory sticks and using a physical calendar in the office. The cloud provides all of these services for you, making the organisation in your business easier than ever before.

We like to form close working relationships with our clients – this helps us to understand the best solutions for your business. We will recommend whether your company would benefit from cloud services. If so, then we can migrate you over onto the cloud without disrupting your business. Once you’re all set up on the cloud, we explain all of the services to you and are be on hand to provide support should you need any additional information.

Contact us

With so many people now working from home and relying solely on computers for their work, we understand the increased need for fast and reliable IT and computing systems. However your business needs to operate during these difficult times, we’ve got the experience and know-how to provide you with effective solutions.

Plan IT is a friendly and expert IT company that provides computing services in Chelmsford. If you need some kind of support but you don’t see the service you are after listed on our website feel free to contact us for a chat with our team. We’re flexible in our work and as we have extensive experience in providing IT support, we’re likely to either know or be able to find a solution to any computing problems you’re facing.

Testimonial

PlanIT Support are a jargon-free breath of fresh air. They provide swift and effective solutions for all our needs in the fast moving world of information technology. I highly recommend them to businesses large and small.

Trevor Drane, Revelation Films Ltd

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